On February 24, 2009, City Council approved the purchase of a computer aided dispatch (CAD) and records management system (RMS) from TriTech Software Systems.  This project included the incorporation of the city's GIS maps for Automated Vehicle Location (AVL) of all public safety vehicles in order to enable the system to dispatch First Responders more efficiently.

The CAD system is utilized by the 9-1-1 and non-emergency dispatchers when taking emergency calls from the public. This system allows dispatch personnel to efficiently dispatch public safety first responders to their destination as well as track all activity the first responders need to keep the citizens, police and fire personnel safe.  This annual service agreement provides the city with the software support and maintenance as well as upgrades to keep the public safety systems current, accurate and operational.

This software support and maintenance is included in the Information Technology departmental budget for Fiscal Year 2017.

Staff recommends that the City Council authorize the City Manager to execute a Software Support Agreement with TriTech Software Systems for the renewal of Software Support Agreement for the Computer Aided Dispatch System utilized by Public Safety in the amount of $151,844.

I make a motion to authorize the City Manager to execute a Software Support Agreement with TriTech Software Systems for the renewal of Software Support Agreement for the Computer Aided Dispatch System utilized by Public Safety in the amount of $151,844.30.